SHOPPING INFORMATION

-Flat rate shipping services 95$  (DHL Express,FeDex and EMS)

-Order limit without Import License is 12 Pcs (United States, Europe etc.)

-Some Country need Import License even order under 12 Plants (Canada, Australia, New Zealand etc.) you can apply import permit online/offline in your respective countries

For shipping estimates it depends on how fast the shipping service is sending the product , usually its take 4-7 days

after payment and data is confirmed we will immediately process your order as soon as possible

*There are several steps to prepare before the shipment :

  1. We submit an export permit base on your data as a condition for a phytosanitary certificate 3-5 working days can be faster depending on the queue
  2. We put sample to laboratory and do laboratory tests to check plants is free from pest and disease  3-5 working days can be faster depending on the queue
  3. When laboratory test success we can release phytosanitary certificates and re-checking by the plant quarantine agency
  4. Shipping plants to destinations (4-7 days)

Yes you got an invoice for your order from paypal and email

PAYMENT INFORMATION

We hold your fund in our PayPal account until package arrived to destination

By using the Wishlist feature, you can mark products that you want to buy later. All products that you wish to list will go to the Wishlist tab found on the our homepage 

Compensation for damage or loss of goods will be fully processed by us, we can guarantee refund up to 75 % if plants damaged because others factor(custom delay etc.) & 100% refund if the package arrives at the specified time or sooner but the plant is still damaged. or also we replace/resend damaged plants in the next order according to our Privacy and Policy

Note : Refunds only for total the price of the item excluding shipping costs

You can cancel your order with contacting us and provide clear reasons

 

package tracking is a method to find out the extent of your product delivery, you can track it using the official website of the shipping service you choose after we give you a shipping receipt